Henry Lowengard (1-2012) 61 Prospect Street New Paltz, NY 12561 (845) 338-8234 jhhl@panix.com I am interested in designing and writing mobile iOs apps, HTML5 powered web sites and web applications, infrastructure to run these systems, and tools to build and test these systems. I've worked in Corporate environments (Cisco, Information Builders) and startups (SWN, ErgoTech/G2X,CityMaps) as well as independently (Brand Expression, eSommelier). New protocols and APIs are coming out all the time, and I'm a fast and resourceful learner who can build them into something useful. EXPERIENCE Self-Employed Consultant (2008 - Present) * Did iPhone app consultant work for CityMaps. Refactored code, fixed issues, gave advice. * Designed and wrote eleven iPhone and iPad applications currently in the Apple iPhone App Store, related to music, sound experimentation, and art (http://www.jhhl.net/iPhone) More iOs apps are on the way, for me and other clients. * Programming in PHP, Javascript, Python, Drupal, C, Objective C, C#, Java, Processing, MySQL, SQLite3, CSS, HTML, Web design. * Converted a proprietary server from using MYSQL to SQLite * Built Web interface for MySQL database using Ajax * Created iPod Touch app, a self-contained promotional app with content (video, PDFs) customized for each recipient. * Converted Dreamweaver website to Drupal, with PHP extensions. * Designed and coded an XML-based API regression test system (in Python) Clients: Brand Expression, eSommelier, WFMU-FM, Game Face Web Design, Sustainable Hudson Valley, Ignite Sales, Black Coffee, CityMaps Send Word Now Communications, Inc. Senior Programmer (2006-2008) Send Word Now (http://www.sendwordnow.com) writes and maintains an online application that sends message as quickly and simultaneously as possible to a predetermined contact list via a number of media: voice, email and text messaging. The infrastructure is built on MSSQL, with a large number of Windows services and web services processing the requests and message I/O. The following work was done in C#, Java, PHP, and Python. * Designed and wrote Windows services to process incoming events (specified as XML files) and turn them into messages on phone, email and SMS platforms using SendWordNow's internals. Wrote test procedures that simulated the triggering of these events. SWN calls this feature "Weather Blast." * Designed and developed the UI interface that allows all the message transmission history of every message to be traced. SWN calls this feature "Alert Tracer." * Designed the web service client that transmits messages via Blackberry PIN. * Designed and implemented a Windows service which updates batches of contacts via XML files, and the test programs to create various kinds of batches. * Re-engineered the email subsystem to add mail bounce processing and be able to be run on several servers. * Wrote a custom SMTP server that could produce SMTP errors and delays on demand, while not actually delivering messages, in order to test the system. Cisco Systems (acquisition) Webline Communications (acquisition) Ergotech/G2X Senior Programmer (1997-2003) * Designed and wrote an email processing server that was integrated into a customer contact system. The email processor has a web interface with a custom server-side template engine. It transcodes incoming messages, and processes it through a rules engine, which can, among other things, fed the message into a group queue for an agent to respond to, automatically respond to the message, assign priorities, escalate priorities, and assign tracking numbers. The same program uses a web interface for acting as the agent's interface, acting as the administration interface, writing and editing the rule set, configuring the users and groups and many, many other things. This system was so interesting it was acquired (along with support staff) by Webline Communications in July of 1999, which in turn was acquired by Cisco Systems in November 1999. Renamed "Cisco ICM Enterprise Edition, E-Mail Manager Option," the system was also internationalized and can process international character sets in the incoming and outgoing messages. The interface supported English, French, Italian, Spanish, German, and Japanese. The server which I designed, wrote and maintained was a C-based back end that communicates with a suite of Java programs which act as wrappers to the mail server, database servers, and other parts of the total customer support system. All programming was developed in accordance to Cisco's ISO 9001 standards. This product is no longer being sold by Cisco, but you can read about it here: http://www.cisco.com/en/US/products/sw/custcosw/ps840/tsd_products_support_eol_series_home.html The following PDF of one of the manuals will give you an idea of the scope of this product: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/web_collaboration_option/email_manager_option/cem_50/user/guide/agent.pdf While I wrote and designed this part of their system, I am in no way a Cisco engineer anymore , and have no experience with any of their current products. Self-Employed Consultant (1993-1997) * Created Internet software for STIM, WFMU, Information Builders, Taejon (Korea) Science Expo, and others. These projects involved interactive VRML modeling, animation, web-enabled Fax processing and distribution, catalog systems and other CGI procssing. Information Builders, Inc. Programmer/Senior Programmer (1980-1993) http://www.informationbuilders.com * Designed and maintained parts of the business oriented "fourth generation" language FOCUS, including graphics, form entry systems, database maintenance language. EDUCATION B.A. in Computer Science/English, Trinity College, Hartford, CT SKILLS C, C#, Objective C, Java, PHP, Perl, Python and many other languages on Mac OS X, iPhone,Windows 2000/XP, POSIX operating systems, IBM MVS and CMS, and other hardware and operating systems; "little languages,"graphics, animation, audio, email, internationalization, custom servers, web services and web site design. VOLUNTEER ACTIVITIES Programming and web site development for numerous nonprofits and individual artists, including: Sustainable Hudson Valley (www.sustainhv.org), WFMU (www.WFMU.org), Experimental Musical Instruments Magazine, Experimental Intermedia Foundation, American Festival of Microtonal Music, Elodie Lauten (New York composer) REFERENCES Eric Grimmelmann, Chairman, Board of Directors, New York Technology Council, egrimmelmann@kosmosys.com, (212) 579-8990 Drew Allison, President, Brand Expression, drew@drew-allison.com, (617) 926-6478 Mitchell Orlowsky, President, Ignite Sales (also formerly of G2X and SendWordNow), mitchell.orlowsky@ignitesales.com, (214) 437-4212 Jeffrey Pascal, VP Bank Of America, jpascal100@comcast.net, (415) 271-7436 INTERESTS Electronic music composition, music performance (hammered dulcimer, autoharp), 2-D animation, karate